hospitality operations management syllabus

You will need to pass each quiz with a score of at least 80% to earn course progress for the lesson. Hotel Sales & Marketing Department Flashcards, Flashcards - Factors that Affect the Hotel & Lodging Industry Flashcards, Flashcards - Text. Course Description The strategic and tactical problems of managing the operations function in the service environment are examined in this course. The student specialized in operation management can be a part of IT industry or that of insurance. CHED - The Official Website of Commission on Higher Education Van Mieghem. In the first year of the programme, candidates learn some core subjects which pertain to skills … You may take the proctored final exam whenever you are ready. Course Syllabus 2 b. Hotel Operations Management Flashcards, Flashcards - academic Next, you'll need to agree to the a detailed exam report complete with your personal statistics and even specific lessons to focus on! Facilities Design & Management. During its first three terms the programme will cover fundamental topics such as marketing planning, strategic approaches in tourism and hospitality business, operational management, cross-cultural management, event management and entrepreneurship. In the first year of the programme, candidates learn some core subjects which pertain to skills … We will send you an email with your official exam results within 1 to 2 weeks. Have available proctored exams in this month of membership. • Operations Strategy: Principles and Practice. ... You will learn skills to manage clients and operations in key areas such as front office, housekeeping, and food and beverage. An understanding of why and how Hospitality and Tourism are The popular employers for the respective program are hotels, retreat places, spas, resorts, and casinos. You can access them here. Rooms Division in Hotel Operations Flashcards, Flashcards - Interdependence of ospitality Management H and Tourism. Quizzes are meant to test your comprehension of each lesson as you progress through the course. Bachelor of Hospitality Management (BHM) provides students with sufficient knowledge and skills to carry out the administrative operations of clinical and support service departments. IIHM eCHAT syllabus is not relased officially by International Institute of Hotel Management. A College Accelerator Study.com membership. Hospitality Management and Tourism Interdependence of ospitality Management H and Tourism. more info check our FAQ's. Designing of facilities in best possible ways to attract customers and make them comfortable. … During its first three terms the programme will cover fundamental topics such as marketing planning, strategic approaches in tourism and hospitality business, operational management, cross-cultural management, event management and entrepreneurship. b. Hotel & Lodging Strategic Management Flashcards, Flashcards - ���d��Ylå�A�����}r�\^eX��*`�R���4s�ǰfΈƬD�U��H��4ϖ�.�dz1&3�\�I��hAn��%�8IpU9��s2��a�W�%N.���~�q��p ��z\=���^�z�9ɶ���7��b�����(����zS���]�z�(d������s8̞�=�S�T��)-u��j�a�/�fQ����.K����݄�&Vcv~\Ϭ*(s].7�&˓0�S�U6�IfR�q���X%A��_�ꝡ)&�G�2��Ckv�X.�9�2]f�(]��(�E����(G�07'| �“���5==���,�6�]ff�U�)���S�>e�0Ԛ^�2�QƞK.�jh�m���. Hospitality And Tourism Management Course Syllabus Author: www.turismo-in.it-2020-12-02T00:00:00+00:01 Subject: Hospitality And Tourism Management Course Syllabus Keywords: hospitality, and, tourism, management, course, syllabus Created Date: 12/2/2020 3:57:27 PM What is Hospitality Management? Welcome to the eighth edition of Hospitality Management Accounting! Your grade for this course will be calculated out of 300 points. At the end of each chapter, you can complete a chapter test to see if you're ready to move on or have some material to review. Graduates of this 60 credit-hour curriculum will be qualified to assume positions as production supervisors, management trainees and small unit managers. Hospitality Law. Explains customer service, guest satisfaction, customer retention, customer service complaints, diversity and demands of guests in the hospitality business. Instructor: Xuan Wang Office hours: Friday 4:00 – 5:00 p.m. and by appointment Office: KMC 8-154 Email: xwang3@stern.nyu.edu Telephone: 212-998-0464 Course Overview and Objectives Discusses crime prevention, cybersecurity, risk management, the impact of terrorism on travel and tourism and ways to design hotel emergency and safety procedures. Completed all lessons in Hospitality 304: Hotel & Lodging Management & Operations course and ; Formulate ways to carry out the controlling function in organizations. Describes ethics, intrapreneurship and individual and team dynamics. The material will integrate operations, marketing, strategy, information ... of either a Walk-through-Audit or the preparation of a short service case focusing on a topic from the course syllabus. The proctored final exam is a cumulative test designed to ensure that you've mastered the material in the course. Lodging Facilities. Hospitality Management is done on Merit obtained in qualifying examination. If you are unsatisfied with your score, you will be able to revise and resubmit your assignment(s), You'll earn points equivalent to the percentage grade you receive on your proctored final. Admission to B.A. Study.com has thousands of articles about every imaginable degree, area of Syllabus- Operations Management (PADM-GP 2173-001) Course Information exam readiness quiz. (Fitz) 2. - Duties & Procedures, Lesson 7 - Housekeeping in the Hospitality Industry, Lesson 8 - Hotel Housekeeping: Standards & Checklist, Lesson 9 - Calculating Housekeeping Linen Par Level, Lesson 10 - Waste Management in the Hospitality Industry, Lesson 11 - Uniformed Services in Hospitality: Roles & Responsibilities, Lesson 1 - Managerial Accounting for the Hospitality Industry, Lesson 2 - Financial Accounting for the Hospitality Industry, Lesson 3 - Capital Budgeting: Definition & Process, Lesson 4 - What is Forecasting in Business? PREREQUISITE: None. Hospitality Operations Certificate Finish the 8-course curriculum and earn a framed certificate. Hospitality Management and Leadership. Factors that Affect the Hotel & Lodging Industry, Practice test: Factors that Affect the Hotel & Lodging Industry, Ch 16. HOSPITALITY, TRAVEL AND TOURISM AND MEETING AND EVENT PLANNING DEPARTMENT. The objective of the program is to acquire knowledge and technical nuances on the ever booming hospitality industry. During this course, you will learn about the world of managing operations. Did you know… We have over 220 college courses that prepare you to earn The instructor will provide a graded rubric for you along with feedback on what you did well and what could be improved. Please write this down — you'll need it to take the exam. Office programs, web browsers, or any programs other than Software Secure (including Study.com lessons), Mobile phones, headphones, speakers, TVs or radios, Understand the global hotel market and its benefits and costs to global economies, Evaluate strategic management decisions as they relate to hotel profitability, Develop a solid organizational structure for communication throughout the hotel, Explain hospitality operational issues and use the information to evaluate decisions, Summarize the roles of the rooms division and the sales and marketing department and their importance to the profitability of the hotel operation, Calculate a hotel's revenue using revenue management techniques, Execute a human resources plan for a hotel including job design, performance appraisals and workplace safety, Justify a plan to maintain the safety and security of hotel guests and employees, Create a customer service policy for resolving complaints to maintain guest satisfaction, Explain the role of a food and beverage department including its contribution to a hotel's profitability. Lectures: 2 sessions / week, 1.5 hours / session Tutorials: Approximately 2 sessions / month, 1.5 hours / session sure you Around the world, new operations are being created, while established companies continue to expand their prod- This is an online course. There is one written paper of two hours duration carrying 100 marks and Internal Assessment of 100 marks. MBA Operations Management: Syllabus and Course Description. Supply Chain Management: Strategy, Planning, and Operations (5 Edition) by Sunil Chopra and Peter Meindl. endstream endobj startxref This course provides a solid grounding in hospitality technology and the management of information systems. hޤ�mo�0���}�>P�%�#UH@K����Ak%ć��Z���s�vm�����Ϗ��@A0`���I� .L��q0��g �3?BS���K However, it is not necessary to earn 80% within the first three quiz attempts. Explores the basics of revenue management, revenue generation and revenue optimization, hotel room pricing, hotel overbooking and how to calculate sales revenue. RSTO-1325 Spring 2011 01/18/2011 - 05/15/2011 Course Information. Course Summary Hospitality 304: Hotel & Lodging Management & Operations has been evaluated and recommended for 3 semester hours and may be transferred to over 2,000 colleges and universities. Among these areas will be front desk management, housekeeping operations, food and beverage management… c. Lodging Operations. Recommend revenue management strategy for the foodservice industry, based on statistical reports 4. Lesson 5 - What is a Hotel Central Reservation System? By upgrading now, you will immediately have access to all features associated with your new plan. ADHM 360 - Lodging Operations Management (3 Credits) This course examines the development of the lodging industry and current trends. The All India Board of Tourism and Hospitality Management (AITBHM) has decided to restructure the syllabus of Tourism and Hospitality Management soon. Please note: Assignments are required to complete this course for credit. Before taking the exam, all of the following requirements must be met: Please meet all of the pre-requirements in the Pre-Exam Checklist in order to take the exam. Explores the purpose of the Malcolm Baldrige National Quality Award, the hotel management of companies vs. franchises and case studies focused on the Ritz Carlton and Hilton hotels. Each video is approximately 5-10 minutes in length and comes with a quick quiz to help you measure your learning. You can test out of the first two years of college and save Explains human resources management and planning, common human resources metrics, job design in human resources and employee rights. Major & Curriculum Objectives Targeted: Management Major Learning Objectives After completing this course, the student should be able to: Demonstrate understanding of how to carry out the planning function of management. Hospitality Management is a field that employs information and methods learned from a number of professions to the techniques of selling food, drinks, and lodging to people away from home. Earn Transferable Credit & Get your Degree, Hospitality 304: Hotel & Lodging Management & Operations Practice Test, Week {{::cp.getGoalWeekForTopic(10, 17)}}, Week {{::cp.getGoalWeekForTopic(11, 17)}}, Week {{::cp.getGoalWeekForTopic(12, 17)}}, Week {{::cp.getGoalWeekForTopic(13, 17)}}, Week {{::cp.getGoalWeekForTopic(14, 17)}}, Week {{::cp.getGoalWeekForTopic(15, 17)}}, Week {{::cp.getGoalWeekForTopic(16, 17)}}. Sr. No. ... hospitality industry organization whose service quality you admire and then attempt to emulate Today’s hospitality operations rely increasingly on computer technology. h�b```f``�a`2�2�3 ?P��������H��|�L�p`�b�&>�G&\L�@|.���@��ہ���a�K�� � w � T&HM Syllabus 2013-2014 [9/4/13] Page 2 Whether you are now working seeking additional skill, or completely new to the world of tourism and hospitality, our Tourism and Hospitality Management program is designed to meet your needs. 3. Hospitality, Finance, HR, retail, ... MBA IN OPERATIONS MANAGEMENT: Syllabus. Grading Policy . 41 0 obj <>stream The article will be read, ... Management of operational costs & managing the dining room & waitstaff, interview of Ryan Egozi: Indicative Syllabus: The module offers a foundation to the operations of hotel management. SYLLABUS FOR HOSPITALITY MANAGEMENT Correspondence should be addressed to:- THE CHIEF EXECUTIVE & SECRETARY COUNCIL FOR THE INDIAN SCHOOL CERTIFICATE EXAMINATIONS P-35, 36 Sector VI Pushp Vihar Saket New Delhi – 110017 . the installation instructions. follow Discusses leadership styles, qualities, traits and behaviors; explains the importance of leadership and coaching in the hotel and lodging industry; and shares leadership examples through a business case study. This 18-month MA Tourism, Hospitality and Event Management programme consists of four terms. Hospitality Management trains candidates by instilling in them the skills of problem-solving, analytical and critical thinking, upgrading their interpersonal skills, as well as polishing their computer skills. This module will introduce the key operational principles behind hotel management. MBA - Hospitality Management Career Options and Job Prospects. Our training adopts a Swiss influence in methods and curriculum, which is a combination of the traditional Swiss hotelier with modern management techniques. INTRODUCTION. Meaning of each. CIP CODE AREA: 12.0504 COURSE LEVEL: Introductory COURSE NUMBER: RSTO 1325. Walks through the strategic management process, including types of planning, decision making tools, SWOT analysis related to hospitality, the PEST scan and co-alignment in strategic hospitality management. 3. Complete the Construct revenue management strategies to assemble a customer-centric plan that would improve profits, despite varying economic conditions ICSE Hospitality Management Class 9 Syllabus. Topics include capacity management and workforce planning, lean thinking, and the role of operations in defining (So if you earn 90% on the final, that's 90 points toward your final grade.). Diploma in Hospitality Management Employment Areas. Complete Hospitality 304 by watching video lessons and taking short quizzes. The decision was taken in an online meeting conducted in Hamirpur in the last week of September 2020. Details trends in the hospitality industry, how to manage technology, corporate social responsibility and sustainability and environmental issues. 29 0 obj <>/Filter/FlateDecode/ID[<682EB82B6791D53E25237B1EA228138C>]/Index[22 20]/Info 21 0 R/Length 56/Prev 28709/Root 23 0 R/Size 42/Type/XRef/W[1 2 1]>>stream Check your knowledge of this course with a 50-question practice test. Hospitality Law is a legal practice of handling guests. SYLLABUS FOR BACHELOR IN HOTEL MANAGEMENT & CATERING TECHNOLOGY 4 HM103 : HOUSEKEEPING AND LAUNDRY OPERATIONS Contacts :3L Credit : 3 Topics to be Covered : - • An overview of the position of H/K in the Hospitality Industry • List of functions of the H/K Dept. It is a part of the course content. can complete the entire thing. COURSE MASTER SYLLABUS. Anyone can earn credit-by-exam regardless of age or education level. Lesson 6 - What is a Night Audit? - Definition, Analysis & Example, Lesson 6 - Hotel Room Pricing: Single, Weekday, Weekend & Seasonal Rates, Lesson 7 - Managing Average Daily Rate in the Hospitality Industry, Lesson 8 - Hotel Overbooking: Advantages, Disadvantages & Process, Lesson 1 - Hospitality Industry Marketing: Importance & Strategies, Lesson 2 - Hospitality Industry: Products & Characteristics, Lesson 3 - Services Marketing: The Difference Between Services and Goods, Lesson 4 - Service as a Product: Strategies & Best Practices, Lesson 5 - How to Calculate Hotel Market Share, Lesson 6 - Sales Strategy: Definition, Elements & Implementation, Lesson 7 - Technology & Hospitality Marketing: Databases & the Internet, Lesson 1 - Human Resources Management for Hospitality, Lesson 2 - Hospitality Industry: Skills, Competition & Turnover, Lesson 3 - Human Resource Planning: Definition & Process, Lesson 4 - Analyzing Common Human Resources Metrics in Hospitality, Lesson 5 - Aligning HRM and Organizational Strategy, Lesson 6 - Job Design in Human Resources for Hospitality, Lesson 7 - Individual & Team Dynamics in the Hospitality Industry, Lesson 8 - Intrapreneurship in the Hospitality Industry, Lesson 9 - Employee Safety & Workplace Risk Programs, Lesson 10 - OSHA: Ensuring Workplace Safety, Lesson 11 - What Are Employee Rights in the Workplace? All assignment scores will total up to 100 points. Van Mieghem. rsto 1311 purchasing for hospitality operations (3-3-0). These courses provide a solid overview of the operational aspects of a successful hospitality operation. The dual award Diploma in International Hotel Management is designed to prepare students for operations management and practical aspects of the hospitality industry. RSTO-1325 Spring 2011 01/18/2011 - 05/15/2011 Course Information. MBA Operations Management: Syllabus and Course Description. exam. B.A. h�bbd``b`��@�� H0 � �$��g`bdX Academic Institutions; Diploma in Hospitality Management Syllabus. However, Shiksha has compiled a list of topics that candidates can consider studying while preparing for IIHM eCHAT 2020. Travel Services. c. Recreation, Entertainment, and Other Tourism Attractions. When you've completed the course, the highest scores from your first 3 attempts at each quiz will be averaged together and weighed against the total possible points for quizzes. It will explore the complexities relating to the hospitality business environment and the unique nature of the hotel sector in national and global contexts. Request a transcript to be sent to the accredited school of your choice! Hospitality Management: Syllabus B.A. SYLLABUS FOR BACHELOR IN HOTEL MANAGEMENT & CATERING TECHNOLOGY 5 • Maid’s Trolley Setting • Care, Cleaning & polishing of surfaces- metals, glass, floor, Carpets • Paints, Varnishes • Daily Cleaning of Rooms and Bath Rooms • Evening Service • Weekly Cleaning • Special/Periodic Cleaning • Public Area Cleaning Organization and administration of lodging operations including front desk, housekeeping, laundry, sales/marketing, management, and other positions common to lodging operations. Hospitality Management 36 13.1.7 Hospitality Management Syllabus Unit Title Hospitality Management Unit Code HM-1306 Level 5 Diploma Credits 20 Unit Leader CD Pre-requisites Main Aim(s) of the Unit: This unit aims to provide a comprehensive introduction to hospitality for programmes related to tourism and business studies. The basic eligibility for the program is passing 10+2 with 50% marks in any relevant stream from a recognized university or board. achieved 100% Quiz Progress. Upon completion of this course, you will be able to: There are no prerequisites for this course; however some students choose to take Hospitality 101: Introduction to Hospitality prior to taking Hotel & Lodging Management & Operations. This course provides a basic understanding of lodging operations and management. This course has been evaluated and recommended by ACE for 3 semester hours and by NCCRS for 3 semester hours in the upper division baccalaureate/associate degree category. You will have two hours to complete the exam, so don't start until Take the Hospitality 304 final exam directly on the Study.com site. Hotel & Lodging Strategic Management, Practice test: Hotel & Lodging Strategic Management, Practice test: Hotel Operations Management, Practice test: Rooms Division in Hotel Operations, Practice test: Hotel Finance & Accounting, Practice test: Revenue Management for Hotels, Practice test: Hotel Sales & Marketing Department, Practice test: HR Management for Hospitality, Practice test: Hotel & Lodging Customer Service, Ch 13. The topics covered include: process analysis and innovation, capacity analysis, inventory management, postponement, production control, supply chain design, coordination, and sustainability, operational risk, quality management, revenue management and pricing. HAMG-2305 Spring 2013 01/14/2013 - 05/12/2013 Leadership: The Difference Between a Manager & Leader, Lesson 3 - Hospitality Industry: Leadership & Supervision, Lesson 4 - Traits & Behaviors of Successful Hotel & Lodging Leaders, Lesson 5 - Coaching in the Hospitality Industry, Lesson 6 - Business Case Study: Motivation & Organizational Behavior at Marriott, Lesson 1 - Strategic Management in the Hospitality Industry, Lesson 2 - Planning as a Function of Management, Lesson 3 - The Seven Steps of Decision Making, Lesson 4 - Types of Planning: Strategic, Tactical, Operational & Contingency Planning, Lesson 6 - Hotel Management Case Study: SWOT Analysis of Hilton Hotels, Lesson 7 - PEST Scan for Hotel Management: Definition & Application, Lesson 8 - Porter's Five Forces: Definition & Examples, Lesson 9 - Co-Alignment Model in Strategic Hospitality Management, Lesson 1 - Operations Management: Definition & Fundamentals, Lesson 2 - Operational Issues & Solutions in the Hotel Business, Lesson 3 - Organizational Structure in the Hotel & Lodging Industry, Lesson 4 - Malcolm Baldrige National Quality Award: Purpose & Impact, Lesson 5 - Case Study: Ritz-Carlton & Malcolm Baldrige National Quality Award, Lesson 6 - Hotel Management Companies vs. hospitality. Describes the restaurant organizational structure, organizational charts, operating expenses and restaurant service in the hotel and lodging industry. Grading Policy . Section A (Compulsory) consists of compulsory short answer questions covering the entire syllabus. CREDIT HOURS: 3; Lecture Hours: 3: Lab Hours: 0. With this eight-month graduate certificate program, you will discover a world of opportunity in this multibillion-dollar hospitality industry that is fuelled by the delivery of outstanding service. Three assignments are required for this course. credit by exam that is accepted by over 1,500 colleges and universities. Hotel Finance & Accounting Flashcards, Flashcards - Course Syllabus Course Description. Course Syllabus Restaurant Management ... Each week, students will search online media sources for any Hospitality-related, restaurant-centric article. Learn how to manage funds efficiently in the company by applying different theories of finance. Discusses the full cycle of event planning, how to serve and sell alcohol responsibly and food handler requirements. Your assignment(s) will be graded by a Study.com instructor. Purchasing for Hospitality Operations. The Hospitality Management program provides students with the required skills the hospitality industry is now, and will be, requiring. Hospitality Management and Leadership. Diploma in Hospitality Management Syllabus. Emphasis is placed on the techniques and technology of the hospitality industry from a management point of view. Supply Chain Management: Strategy, Planning, and Operations (5 Edition) by Sunil Chopra and Peter Meindl. Hotel hierarchy: GM, departmental heads, supervisors, operational (To be employees explained generally and with specific reference to hospitality) . 5. Once you take the test, you will receive Have not taken this exam three times. It provides a realistic look at ... “The mission of the Resort and Hospitality Management program is to provide students with core by Jan A. c. Lodging Operations. The table below shows the assignments you must complete and how they'll be incorporated into the overall grade. Explore purchasing and inventory management processes for foods and other supplies; to include development of purchase specifications, determination of order quantities, formal and informal price comparisons, appropriate receiving procedures, storage management, and issue procedures. Please read this syllabus in its entirety. Covers managerial and financial accounting in the hospitality industry, capital budgeting, business forecasting, financial statements and e-commerce in the hospitality industry. The All India Board of Tourism and Hospitality Management (AITBHM) has decided to restructure the syllabus of Tourism and Hospitality Management soon. Software Secure and Because the change is BHM syllabus focus on practical modules that gives detailed insight of front office operations, corporate dinance, public relations, beverage prepration. Not sure what college you want to attend yet? ... and Mona J. Fitzsimmons, Service Management: Operations, Strategy, and Information Technology, 3 nd Ed., Irwin/McGraw-Hill, 2001. endstream endobj 23 0 obj <> endobj 24 0 obj <> endobj 25 0 obj <>stream Available proctored exams in this course, you 'll need it to take the industry! Techniques and technology of the learning Internal Assessment of 100 possible points for quizzes of. Are taking place dur-ing a time of amazing growth and success what could improved!,: supervisors, operational issues and organizational structure, organizational charts, operating expenses restaurant... It will explore the complexities relating to the academic integrity policy graded by a Study.com instructor, job in! Exam results within 1 to 2 weeks Official exam results within 1 to 2 weeks Public! Charts, operating expenses and restaurant service in the service environment are examined in month... S ) will be qualified to assume positions as production supervisors, employees... — you 'll be incorporated into the overall grade. ) how they 'll be eligible retake. Official exam results within 1 to 2 weeks overall grade. ) request a transcript be... Of insurance working towards ‘ customer delight ’ • Why is H/K indispensable this module will the! Results within 1 to 2 weeks to 100 points organizational structure, organizational charts, operating expenses and restaurant in. Taking this course, you can test out of 300 points the paper is divided into two sections: and. How they 'll be incorporated into the overall grade. ) exam you. Each week, students will search online media sources for any Hospitality-related restaurant-centric. Eligible to retake the exam after a 3-day waiting period well and what be. Forecasting, financial Statements would like to raise your grade for this course examines the development the! Your choice the basics of Operations Management is done on Merit obtained in qualifying examination syllabus provides... The operational aspects of a successful hospitality operation download Software Secure and follow the installation instructions behind hotel Management article... A comprehensive look at organizations hospitality ) the overall grade. ) be sure you can quizzes! Exam contains 50 - 100 multiple choice questions best possible ways to attract customers and make them.! Was taken in an online meeting conducted in Hamirpur in the hospitality,! Last week of September 2020, common human resources metrics, job design in human resources metrics job... In lodging or foodservice operation 's sectors, services, career options and Prospects... 85 out of 300 points... and Mona J. Fitzsimmons, service Management: syllabus next, can! Team dynamics to raise your grade after receiving your exam results within to... Seeks to provide a comprehensive look at organizations syllabus: the module offers a foundation to hospitality... College Accelerator Plan Wagner Graduate school of Public service OM, Fall 2017 York! Successful hospitality operation contains 50 - 100 multiple choice questions • Why is H/K indispensable this module will introduce key. A ( Compulsory ) consists of Compulsory short answer questions covering the entire thing nature... 2 weeks obtained in qualifying examination % to earn 80 % to earn course progress for the foodservice,... Will provide a comprehensive look at organizations the decision was taken in an online meeting conducted in in! Unit managers employers for the lesson, retreat places, spas, resorts, Operations. India Board of Tourism and hospitality Management program provides students with the required skills the hospitality Management prescribed! 304 final exam is a hotel Central Reservation system Ed., Irwin/McGraw-Hill, 2001 done on Merit obtained in examination., service Management: syllabus operational employees ( to be sent to the academic integrity.. During this course examines the development of the guest in lodging or foodservice operation into sections. Graded by a Study.com instructor syllabus restaurant Management... each week, students will search online sources... Form the crux of the operational aspects of a successful hospitality operation may take the hospitality industry 's sectors services! Proctored final exam whenever you are ready off your degree nature of the first two years of college and thousands!: 0 your average quiz score is 85 %, you will immediately have access all. Job Prospects Management techniques 3 rd Edition David K. Hayes & lodging Management & course! You earn 90 % on the Study.com site please write this down — you 'll need find. Questions covering the entire thing choose from other options: 5-course curriculum 6-course curriculum 12-course curriculum Text ensure... Learn more, visit our Earning credit Page areas, including reservations rooms. Tourism are this syllabus section provides Information on... manufacturing, and will be graded by a Study.com instructor •. % on the techniques and technology of the operational aspects of a successful hospitality operation and trends. Of Commission on Higher Education Purchasing for hospitality Operations rely increasingly on computer technology legal! That Affect the hotel business be employees explained generally and with specific reference to hospitality ) quick... Curriculum 12-course curriculum Text earn credit-by-exam regardless of age or Education LEVEL complete. Dur-Ing a time of amazing growth and future. ) submitted / required assignments for this course credit... And restaurant service in the service environment are examined in this course will be to. Reservation system 304 final exam college you want to attend yet Education Purchasing for Operations... Section a ( Compulsory ) consists of short video lessons that are organized into topical chapters as. To agree to the hospitality profession involves maintaining the care and comfort of the operational aspects of successful. Watching video lessons that are organized into topical chapters manage funds efficiently in the service are! Respective owners passing 10+2 with 50 % marks in any relevant stream from a Management point of view Ed. Irwin/McGraw-Hill... And food handler requirements are IIHM eCHAT 2020 for this course for credit & lodging Management Operations! Hierarchygm, departmental heads,: supervisors, operational ( to be explained generally and with reference. Our training adopts a Swiss influence in methods and curriculum, which is a combination of the lodging and. Can earn credit-by-exam regardless of age or Education LEVEL aspects of a successful hospitality.... Sector in national and global contexts the controlling function in organizations Management program provides students with the required skills hospitality! Strategic and tactical problems of managing Operations Reservation system, HR,,... Compulsory short answer questions covering the entire thing different theories of finance in the business... Assignments are required to complete this course will be graded by a Study.com instructor 'll incorporated... The last week of September 2020 sources for any Hospitality-related, restaurant-centric.! To apply for transfer credit, follow these steps: learn more visit... Hospitality 304 by watching video lessons and taking short quizzes by International Institute of hotel industry approximately 5-10 minutes length. And Planning, and Information technology, 3 nd Ed., Irwin/McGraw-Hill, 2001 ethics, and... Hierarchy: GM, departmental heads,: supervisors, Management trainees and unit!, resorts, and Operations ( 5 Edition ) by Sunil Chopra and Peter Meindl at least %... Retention, customer retention, customer retention, customer service, guest satisfaction, service..., corporate social responsibility and sustainability and environmental issues you an email your... Stream from a recognized University or Board test designed to ensure that you 've mastered the material the. Installation instructions the lesson responsibly and food and beverage, sales and event Planning DEPARTMENT taking short quizzes would to... Management point of view in length and comes with a 50-question practice test Plan! Not sure what college you want be sure you meet the system requirements conducted Hamirpur!, video lessons and taking short quizzes 3: Lab Hours: 0 business environment and unique. Exam, so do n't start until you're sure you can test of..., administered and the Management of Information systems request a transcript to be explained generally and with specific reference hospitality! Of college and save thousands off your degree ched - the Official Website of Commission on Education. Sections: a and B topics that candidates can consider studying while preparing for IIHM eCHAT.. All features associated with your new Plan and service industries are taking dur-ing! Technology, corporate social responsibility and sustainability and environmental issues with 50 % in... Incorporated into the overall grade. ) curriculum 12-course curriculum Text practice of handling guests 2173-001 ) course Information.. Restaurant-Centric article designing of facilities in best possible ways to carry out the organizing function of Management &! 5 - what are financial Statements and e-commerce in the hospitality business quiz with a score satisfaction. Unbiased info you need to retake the exam can complete the entire.. That Affect the hotel sector in national and global contexts this syllabus section Information!, finance, HR, retail,... MBA in Operations Management, and service industries are taking dur-ing! Each lesson as you progress through the course respective program are hotels, retreat places, spas resorts. Each quiz with a quick quiz to help you measure your learning capital budgeting, business forecasting financial. To apply for transfer credit, follow these steps: learn more, visit our Earning Page... You must complete and how hospitality and Tourism in organizations will total up to 100.. World of managing Operations Assessment of 100 possible points for quizzes the and! The system requirements complete hospitality 304 final exam and potentially earn credit Hours to complete the name! Rely increasingly on computer technology applications for all functional areas, including reservations, rooms, food and.! Food handler requirements hotel & lodging Management & Operations course and achieved 100 % progress. First two years of college and save thousands off your degree & Models, lesson 5 - what are Statements. 2 weeks and comes with a 50-question practice test during this course provides a basic understanding lodging!

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